Success Story: dormakaba

Success Story: dormakaba


The dormakaba group provides cutting edge access control systems and is one of the three largest global enterprises providing access and security solutions. Together with 16,000 staff members and numerous cooperation partners, dormakaba provides products and services to more than 130 countries.


The challenge: An individual web shop at the highest security level

dormakaba was looking for a very special eCommerce solution. As the whole range of products is manufactured on an individual basis and adheres to the highest security standards, a custom software was required. Sevitec therefore developed the eCommerce platform „Universe“ which fulfils dormakaba's specific requirements in all points.

David Flury, Software Engineer, Sevitec
Throughout various projects for dormakaba, both an understanding of their technology as well as of data and their context was needed. In close cooperation we develop solutions supporting dormakaba and facilitating workflows. Our software significantly contributes to the order, production and delivery of physical and individual products – such as keys.”
David Flury, Software Engineer, Sevitec

The solution: An eCommerce platform automating security related processes

Thanks to „Universe“, dealers can register new locking systems as well as re-orders directly on the platform. The eCommerce solutions offers significantly more functionality than a regular web shop. Whenever an end consumer orders a locking system via a specific dealer, the entire process is automatically managed via „Universe“. To make sure that only authorized customers can re-order a certain type of key or cylinder, users must to register via code, transaction number or password.

„Universe“ helps automate numerous sales processes while the high security level is kept at all times.

Sevitec is integrated into countless core processes

Sevitec develops, maintains and modernizes numerous software projects for dormakaba. The range of services covers the creation of internal and external web applications, optimization and extension of databases as well as support, modernization and re-development of legacy systems. In addition, dormakaba relies on our services in the areas of document automation and creation.

Sevitec adds their expertise to dormakaba's process management and the development of intelligent software architectures. Our team is comprehensively involved in almost all core processes and continues to supply professional services to dormakaba's projects.

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